WYSIWYG - What You See is What You Get (majority of our corals are labelled WYSIWYG), we do our best to make the coral photos look as they do to the naked eye under medium blue lights, if you have any queries over colours shown in the photo please contact us for more photos or more description before purchasing.
Similar - We have more than one item in stock which are all similar to the photo taken but may not be the exact coral in the photo, if you would like a photo of the exact coral you are purchasing please contact us.
Our DOA Policy:
StarTrack Premium Flat Rate Shipping (Excludes WA) offers a live delivery guarantee for all orders received within 24 hours of dispatch. If parcels are mis-managed by the courier or held up in transit we cannot guarantee the health and safety of the live stock and therefore cannot except any claims.
Claims must be accompanied with an accurate photo of the coral in the original sealed bag(s). Delivery costs are non-refundable. If we cannot replace the item which is always our first option we will offer a refund on the item.
Please e-mail your photograph and details of your claim on the day of your stock arriving to sales@REEFurbished.com.au so that we can process a replacement or refund of the purchase.
Our live coral guarantee is void if:
No-one is present to receive the consignment at time of delivery and the consignment is left unattended at the destination.
The livestock are not held at the delivery address and/or are on-sold or transferred to another person.
Please contact us i you would like a price to ship Airport to Airport.
We only ship corals on a Monday and Tuesday.